The company only collects personal information to effectively register new clients into our cliental database and to otherwise provide professional and competent vehicular services to clients and customers.
The Collection, Use and Disclosure of Personal Information
Personal information held by us consist of all information provided from each registration obtained from or with the consent of a client. Only the information necessary to facilitate client registrations or otherwise provide professional and competent service to clients and customers will be collected. No personal information will be collected from an individual without first obtaining the consent of the individual to the collection, use and dissemination of that information. Express consent (whether oral or written) will always be obtained except in the following situation. Consent may be implied where the information is not sensitive and where it can be reasonably assumed that the individual would expect the information to be disclosed in this fashion. Once information is collected, it will be used and disclosed only for the purposes disclosed by the individual.
We use various methods to safeguard personal information. These include personal computers and electronic security, locked files in a secured environment and destruction of information no longer needed.
Disclosure for New Purpose
No personal information will be used for any new purpose without the express consent of that individual.
Accuracy of Personal Information
You may request access to your personal information held by us, or request change consent to our use of your personal information, by contacting our Privacy Compliance officer.
Privacy Compliance Officer
Houghton Rust Control
1420 Victoria St N
Kitchener, ON N2B 3E2
Any complaint from an individual concerning the collection, use or disclosure of their personal information or concerning the individual’s ability to access their personal information must be referred to the privacy compliance officer, who will attempt to resolve the complaint to the individual’s satisfaction. In the event the complaint cannot be resolved internally to the individual’s satisfaction, he or she will be advised of where to direct the complaint.